We are proud to have supported individuals and families through our services. Their experiences continue to inspire and influence the work we do. This page features stories of people who have accessed our support. All the comments below and more can be accessed on our Care Opinion page.
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“Felt able to open up”
I was referred for the service through a family support worker & I was struggling to cope with day to day situations with my children & ex-partner. I was hesitant at first as there were many support worker’s coming in. During my first session Lisa straight away assured me that I could go at my own pace. Working with Lisa over these weeks has really helped me to cope & deal with stresses differently & have a clearer sight into my methods. I would strongly recommend this service.
- Feedback from someone who has accessed support from our service
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“How my life has changed”
I got help from stars a few months ago and want to truly thank my worker, Georgia. She really changed my life. I never knew I was allowed to have boundaries – ever. She encouraged me to stand up to my dad, which was a pipe dream of mine and I did it!
Her help changed me for the better and I’m finally at a stage where if someone gave me drugs I would flush them. I just truly wanted to thank her because I have put everything she taught me into practice and it has changed my life.
- Feedback from someone who has accessed support from our service
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“The support I received during a difficult time”
I was going through a really difficult period with my mental health and alcohol use, and I reached out for support. I felt quite anxious and unsure at first, but the team were understanding and non-judgemental which helped me feel more comfortable opening up.
The support I received made me feel listened to and not alone, which was really important for me. I appreciated having somewhere I could speak honestly without feeling judged. It’s still something I’m working through, but having that support has made a difference.
- Feedback from someone who has accessed support from our service
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“IFSS has made things better for us”
We were having problems in our relationship Sam as really helped us to learn to communicate with each other better and listen more spend time together with each other and as a family
We have started making these changes and making things better.
Sam has been an amazing help and support and can’t thank her enough.
- Feedback from someone who has accessed support from our service